Reinventing Emergency Response: ESO’s Acquisition of Logis

“The ability for us to link data from the 9-1-1 call through the hospital visit and post-acute care for the very first time is exciting and will help us improve community health and safety.”

– Erica Holland, ESO’s Vice President of Corporate Development

A partnership ten years in the making, the Logis and ESO teams are officially joining forces. ESO’s acquisition of Logis Solutions marks the beginning of a new era in emergency response. By using our combined technology to unite the entire healthcare infrastructure – from 911 calls to outpatient care – through the power of data, we will optimize the clinical, financial, and experiential aspects of healthcare and safety workflows like never before. 

In doing so, Logis and ESO will use our collective data sets to improve patient outcomes, decrease costs, and create a more cohesive experience for customers. 

“Optimizing for outcomes is at the core of what we both do, so the combination of our teams, technology, and data is a natural fit in supporting our shared mission with customers.”

– René Munk Joergensen, Founder and Partner at Logis 

To give full insight into the acquisition and what it means, leadership from both teams sat down to discuss the significance of this merger, the goals we aim to achieve, and what this means for customers. 

Hear all about the new and exciting changes ahead directly from Eric Beck, President and CEO at ESO; Gil Glass, CEO at Logis; Erica Holland, Vice President of Corporate Development at ESO; and René Joergensen, Founder and Partner at Logis by checking out the full video or reading the transcript below.  

If you’re interested in learning more about the vision behind the merger and the exciting changes to come, check out the press release. 

Video Transcript

ESO & Logis Solutions presents: 

From Call to Care: ESO’s Acquisition of Logis Solution 

Eric Beck, President and CEO, ESO  

Hi everyone. I’m Eric Beck, I’m the CEO of ESO, and we’re excited today, having just announced the acquisition of Logis. This partnership has been years in the making, and we wanted to sit down as a group of leaders to talk a little bit more about how Logis and ESO are coming together and some of the exciting things we have in store going forward.

Gil Glass, CEO, U.S., Logis Solutions  

I really believe the thing that gets me so excited, and I think that should have our teams excited, is we’re bringing together the two premier organizations in this space.

Both of our teams care so much about patients and the outcomes related to them. And bringing these two great organizations or the two great teams, truthfully, really makes us powerful. 

Erica Holland, VP of Corporate Development, ESO  

On the technology side of the equation, the ability for us to link data from the 9-1-1 call through the hospital visit and post-acute care for the very first time is exciting and will help us improve community health and safety.

René Joergensen, Co-Founder and Partner, Logis Solutions 

I think there’s absolutely potential here for combining our forces, so we cover the whole healthcare infrastructure for both outpatient care, but also to some extent, all the way in through the doors at the hospital. When we pluck all of this together, you have a continued set of data that follows the patient all the way through. We can reduce both the bad outcomes, we can also reduce the cost of healthcare, which also has a benefit.

Eric Beck

I couldn’t agree more. Optimizing all of those stakeholders across the ecosystem around outcomes, whether they’re clinical, financial, or experiential, and doing that in a way that’s effortless for first responders and healthcare professionals–I think that’s the real opportunity.

I think the 20-year journey each of our organizations has been on has produced rich data assets teams that are ready to take on the next challenge, and combining that data and creating new workflows seems like it couldn’t be a better time. We’re kind of both at that inflection point to take what we’ve been building and catapult it.

What’s next for ESO and Logis Solutions? 

Gil Glass 

You know, this is really more than just bringing two great organizations together. This is really about years of relationships with members between both teams. I’ve come to know and respect a lot of people at ESO over the last 20 years, and especially the last ten as we’ve been doing integration work together and other types of activities, and [we] worked with people here in past lives. It’s really about this shared culture, and it’s also the shared desire for the same outcomes.

Eric Beck 

I think the trust, as you said, runs across both teams, Logis and ESO, but even individuals. You know, personally, I’ve had the chance to be a Logis customer twice in a prior life–once on the EMS transport and the mobile integrated health side, and a second time in a hospital and health system context during a pandemic. Those deep experiences help inform how we think about the value that we can unlock together for our customers, our communities, and our teams.

I think we’re getting there by coming together. I think the real work is still ahead of us to deliver on this promise. But you know, Gil, when you and I first met ten years ago, we were talking about what could be possible with a platform like Logis and the data that ESO is able to bring to bear to inform how that platform orchestrates the workflows and helps to guide care. It’s almost unreal to think about how far we’ve come and what we could do together with our shared customers and with new customers in the US and around the globe.

René Joergensen 

And I think we’re just scratching the surface of what we can do with this. I mean, we have ideas that make us excited about all of this. With how we can use the outcome, the actual result of our predictions, and our actions to improve on those actions before it happens, right? When we look at the combined brain power of what we’re going to put on the table here, I think it’s pretty outstanding, to be honest.