EMS

As the United States braces for what appears to be the anticipated “second wave” of COVID-19 cases, EMS professionals continue to work diligently on the front lines. Now, more than…

Of all the changes, adaptions, and extreme circumstances faced by health professionals during the Coronavirus pandemic, one of the more concerning has been the forced reuse of PPE and N95…

It’s estimated that there are currently more than 21,000 EMS agencies operating in the United States. This is great news for communities since it means that emergency care is most…

The end of October represents an inflection point in the most prestigious COVID-19 models, with predictions ranging from a substantial surge in cases by January 1, 2021 to a marked…

Imagine receiving the following phone call:  you’ve got the first novel coronavirus patient in the U.S. in your jurisdiction, and you need to coordinate transport to the hospital. What’s your first move?    …

Data from EMS providers can be vital to your hospital system and should not get overlooked. Not only is it required for your pre-hospital data submissions, but it also helps…

One of the unique – and often challenging – elements of running an EMS agency or fire department is the complexity of scheduling requirements. Whether you’re deciding which staff members…

As COVID-19 cases gained traction across the United States, agencies began planning their response. The Indiana Department of Homeland Security (IDHS) was able to leverage data from their existing data…

The alarms are going off. The ED is full of chatter and noise. You’re trying to get your patient to the right room, and you only have a moment to…

If you’ve ever wondered how your agency compares to its peers – or about trends in the EMS industry as a whole – the ESO EMS Index gives you answers….

Whether your EMS agency is working to develop your next QI project or need a quick overview of all the agencies in your system, real-world data is key in making…

Large-scale change and legislation are important in driving improvements in the fire and EMS industry. However, a key component of making change happen is in the ability of fire departments…

From an industry-level view, down to your own agency datapoints, the ability to use real-world EMS data to make improvements in your agency is invaluable. Learn how data collected in…

Emergency response jobs are some of the most demanding in the world. Responders often risk their own personal safety and health on a daily basis, while working long shifts that…

Better communication between healthcare providers and first responders along the spectrum of care – both prehospital and hospital– can have real benefits for patients, communities, and agencies. Learn how ePCR,…

Purchasing a new electronic patient care record (ePCR) tool can be an investment for your agency on many levels. Besides the initial cost of purchase and training, you’ll use this…

Simplify your day to day tasks with the help of ESO Activities. You already provide exemplary clinical care for your community, and now you can highlight your non-response activities to…

EMS1 and FireRescue1 Academy provide the resources you need to stay on top of continuing education requirements. You’ll find more than 900 full-length training courses on topics that span from airway…

Since the migration to electronic patient care records (ePCRs) in the late 2010s, software has become an increasingly important part of the daily experience for a medic. We all use…

Having access to high-quality data is imperative to creating effective quality improvement projects. See how ESO tools simplify your data gathering and allow you to focus on the changes you…

ESO Scheduling keeps you and your crew connected during COVID-19. Review new features designed to help you manage schedules with ease and adapt to changing policies related to coronavirus and health….

Time is a precious commodity in the world of first response and prehosptial care. Whether it’s more time to rest after a long shift or get more work done on…

Take charge of COVID-19 documentation with ESO Electronic Health Record (EHR). Review new features designed to keep your crews safe while monitoring the impact of COVID-19 in your community, all…

Based on data outlined in our 2020 ESO EMS Index: COVID-19 Special Edition, there are several key metrics associated with COVID-19 that EMS organizations should understand and monitor.   That’s why…

ESO Health Data Exchange (HDE) provides true bidirectional data sharing. The EMS record flows directly into the hospital EHR/EMR, and hospital clinical outcome information is available to EMS in real-time….

To discover how ESO Electronic Health Record (EHR) helps EMS crews produce quality clinical documentation, request to view the webinar, Fast and Easy EMS Clinical Documentation with ESO Electronic Health Record…

Two-way data exchange between EMS and hospitals provides benefits to both parties.

Burnout and work-related stress have negative consequences for the EMS professional and their workplace organizations. Addressing the root causes and improving the health and safety of the workforce requires a…

A question often asked by hospital administrators is: “Can we legally share data with our EMS partners?”. There’s a good reason that question is asked – medical privacy laws can be complex to interpret, and guidelines are updated with such frequency that it can…

ESO Analytics allows you to understand performance like never before. With more than 80 prebuilt reports and easy-to-read data visualization, you’ll find all you need to meet clinical and operational metrics….

EMS professionals routinely face extreme physical and mental demands on the job. Over time, when these intense job demands outweigh job resources, burnout can occur. While there are many pathways to lessen stress…

Creating digital patient care reports – or electronic patient care records (ePCRs) – in the prehospital setting is an important part of documenting treatments, collecting the right data needed to…

Every year, EMS and fire departments host a variety of outreach efforts, also known as community risk reduction (CRR) programs, to improve their communities’ health and safety proactively. From school…

Critical incidents have a direct correlation to first responders experiencing traumatic stress. ESO Electronic Health Record (EHR) Critical Incident fields give you the insight to help identify, intervene, and prevent symptoms and behaviors of PTSD from occurring….

If your EMS agency is using an electronic patient care record (ePCR) tool, you don’t want to miss out on the benefits you can gain from specialized forms. Today’s top…

Building community partnerships is a calculated and organized effort that takes time to cultivate. However, with a little know-how and data, reaching community leadership status is easier than you think.   In our…

Digital patient records – also known as electronic patient care records or ePCRs – offer countless benefits in prehospital care. From built-in analytics, easier-to-complete forms, and less paperwork post-call, ePCR…

If you can use a mouse, you can use ESO Analytics. ESO Analytics puts the power of data in your hands with more than 80 prebuilt reports, flexible editing, and…

Welcome to flexible, easy-to-use scheduling software designed for EMS and fire departments. ESO Scheduling makes shift scheduling a breeze with automated processes, in-depth reporting, timekeeping, payroll export, and improved communication….

As department’s needs change, compliance requirements evolve, and technologies mature, EMS leaders have a responsibility to ensure their patient record solution is up to snuff. Whether making the big leap…

ESO Activities helps you tell the story of how your agency spends its time on community events and operational tasks. From documenting fundraising to school visits and everything in between,…

Gone are the days of recording patient feedback with paper and pencil, and spending hours compiling reports from different systems. Integrated software – designed to address the numerous inputs from…

Reduce barriers of communication between prehospital and hospital care with tools that deliver valuable patient data in real time, from the scene. Seamless and bidirectional sharing of patient information not…

Sharing patient information along the continuum of care not only improves patient care and operational efficiencies, but it also allows learning opportunities for all providers. Having access to a complete…

ESO Personnel Management (PM) is new and improved! That means:  No more Silverlight   New easy-to-use interface  Expiration alerting  Quick filtering and sorting  Organized training, credits, and coursework  PM is your…

When you’re looking for new EMS scheduling software it be a challenge to know just what to look for to help your agency stay on top of schedules, maximize time efficiencies and…

Curious as to how you can improve accountability and gain better insight into your employee scheduling data? Take a look at adding a biometric (fingerprint ID) time clock into your time and attendance…

EMS is fast-paced with a multitude of moving parts. Keeping up with the schedules within your station using manual processes can be exhausting and extremely time-consuming. Without reliable EMS reporting…

ESO scheduling eliminates manual reporting processes attributed to employee scheduling by offering dynamic and static style reporting features. Download the on-demand webinar, “Reporting Functionalities and More,” to get a closer look at…

Written in partnership with EMS1 In EMS the challenge isn’t lack of data. It’s quite the opposite. Think about the thousands of ePCR reports EMTs and paramedics file in the back of…

ESO marked the start of 2020 with the release of a new set of industry predictions papers, leveraging its years of expertise along with an extensive collection of data submitted…

When a patient picks up the phone to call 911, the clock starts ticking. As the ambulance arrives and the EMS team goes to work, healthcare begins and does not…

ESO Scheduling makes scheduling processes easy and intuitive. Take a closer look at the benefits of ESO Scheduling by watching our “ESO Scheduling Demo Webinar” on-demand. You’ll learn how our…

According to the 2019 ESO EMS Index, at least one End-tidal CO2 (EtCO2) value was obtained and documented after initiating advanced airway placement in 96% of cases.  This high compliance rate…

 ESO Electronic Health Record (EHR) helps EMS crews improve clinical documentation. Take a closer look into the benefits of ESO EHR by watching our “EHR Demo Webinar” recording. You’ll learn how the…

ESO Electronic Health Record (EHR) offers Sepsis Screening Forms to aid EMS practitioners in the early identification of sepsis.

Accurate documentation for EMS agencies is key to success both in the field, and in the office. Not only does it improve patient outcomes, it also provides accurate claims processing,…

Every so often, a concept that has been passed down for generations of first responders is questioned, and surprising new data potentially changes one of the most basic, accepted treatment…

In September 2018, the powerful Hurricane Florence made landfall in the Carolinas, causing catastrophic damage by dumping more than 30” of rain, sustaining winds of up to 140 mph, and…

Is it becoming more dangerous to work in the EMS industry? Recent studies, both international and domestic, are suggesting that EMS personnel are increasingly experiencing workplace abuse, both physical and…

Talk of “workplace diversity” is nothing new across many industries. But when it comes to healthcare and emergency medicine, creating a workforce that reflects the communities being served can help…

Identifying Sepsis in the Prehospital Setting

After decades of blurred lines and state-driven interpretation of the Controlled Substance Act, the United States Drug Enforcement Administration (DEA) is refining and clarifying its requirements specific to EMS agencies…

Test your knowledge of sepsis with our quick 11-question quiz.

To aid EMS agencies and first responders in serving their communities, watch Drs. Brent Myers and Remle Crowe as they present analysis of more than 30,000 EMS overdose records created in the past 18 months. 

ESO Asset Management promotes better equipment preparedness for EMS agencies and fire departments through intuitive documentation and informative dashboards.

Kick your paper checklists to the curb. With ESO Checklists your agency can go digital, streamlining workflows and saving time.

Guilford County EMS is the sole paramedic level provider of pre-hospital services to Guilford County in North Carolina. With more than 160 staffed and 50 part-time personnel, they needed to improve their agency’s reporting processes and outcomes. After receiving the task of understanding how to better use the data Guilford County collected, David Moran, Management Consultant, knew only an advanced ePCR solution like ESO Electronic Patient Record (EHR) paired with ESO Analytics would suffice.

For most Americans, a typical day at the office comes with the usual ups and downs, some stress, difficult clients, perhaps some inner-office politics. For first responders, on the other…

At the end of 2018, ESO released its second annual EMS Index, an in-depth report covering key data points and trends in the EMS industry, based on more than 7.58…

In 2016, the U.S. Department of Health and Human Services released concerning statistics about the use and abuse of opioids in the U.S., sparking a nationwide response to the duly…

ESO Quality Management offers clinical and billing reviewers the tools needed to share feedback, perform quality checks, and improve education among staff. Discover the benefits of this built-in module within…

ESO Scheduling is a robust and reliable scheduling solution built for EMS agencies and fire departments of all sizes. Scheduling reaches beyond shift management and well into employee management. Seamlessly manage intricate…

If you are a part of an EMS agency in any U.S. state – or the majority of U.S. territories – you undoubtedly are aware of the efforts of the…

An electronic patient care record (ePCR) is a digital document containing key patient information, assessments, treatments, narrative, and signatures. Before ePCRs arriving on scene, EMS agencies, ambulances, and fire departments…

Data in the fire industry has been a forefront topic in recent years, and for good reason. Tracking and analyzing data, statistics, and trends can be an extremely powerful tool…

If you’ve ever found yourself painfully re-entering data from a call from one software tool to another, you’ve probably felt the frustration of those duplicated efforts. With numerous other tasks…

ESO Scheduling goes way beyond filling open shifts. Take a deeper dive into automated scheduling and all that it offers by watching our “Intro to ESO Scheduling” webinar recording. You’ll…

Getting S.M.A.R.T. About Your Aim A common and effective tool for generating an aim statement is the S.M.A.R.T. criteria, a simple acronym that helps ensure

Ambulance service providers across the U.S. will soon have the chance to partner with the Centers for Medicare and Medicaid Services (CMS) in an experimental 5-year payment model aimed at…

As the nation celebrates National EMS Week, EMS agencies and citizens alike across the U.S. are recognizing the important work emergency health professionals accomplish in their communities. An important element…

Get your quality improvement project up and running with QI Summer School! Hosted by Drs. Remle Crowe and Scott Bourn, QI Summer School breaks down the science of improvement over four, easy-to-follow sessions with practical instruction for application.

ESO is partnering with EMS1 Academy and FireRescue1 Academy to offer accredited, online continuing education to our customers. Watch this on-demand webinar to learn how your organization can benefit from…

Stroke is the leading cause of morbidity and mortality in the United States, meaning there is an increased need for EMS to recognize the signs of a stroke in prehospital settings…

An EMS quality improvement initiative can begin with as little as a single performance measure…if only you had a guide on how to do it! “Start with One,” written by…

When it comes to improving the health and safety of our EMS professionals, patients, and communities, we all want to do better. If your EMS agency is like most, there’s…

For today’s professional EMS and fire agencies, data analysis is a necessary component of daily operating procedures. Not only does it ensure that your agency remains in compliance and can…

There are more than 7.4 million mental health–related emergency department (ED) visits in the U.S. every year, and of these, approximately 30 percent arrive by ambulance. Unfortunately, due to a…

ESO Electronic Health Record (EHR) is the next generation of ePCR. With reference guides, built-in Analytics, and automated data submission, ESO EHR is so advanced it actually gives you back…

New and free tools are now available to help first responders be more prepared for emergency response as well as more efficiently locate victims, team members, and community resources, all…

If you’ve ever had a quality improvement project spin its wheels and get nowhere – or put countless hours of effort and work into implementing an intervention just to have…

Metro West, a five-station fire department with EMS services, sought to turn call data into improved training and better patient care. To do that, they needed quality data that could…

Understanding the Role of the 911 Dispatcher In more than 6,000 public safety answering points (PSAPs) around the nation, an unsung hero plays a key role. They help save lives…

Performance metrics are becoming increasingly important in the health care industry, and EMS agencies are beginning to feel the effect. “Value-based health care” is on the rise and the percentage…

On an especially busy shift or during long hours, it may be tempting to rush through the electronic patient care record (ePCR), or feel compelled to move on quickly to…

We all played telephone as kids. Where you tell your neighbor one thing, and the last person who hears it, hears something totally different. Or, less amusing and more common,…

In emergency response, EMTs have traditionally focused on the immediate impression and care of a patient, rapid transport to the appropriate facility, and, finally, a successful hand off to an…

From a young age, we’re told that nobody is perfect and it’s OK to make mistakes. Yet in health and safety, owning mistakes can have serious legal ramifications for you…

Learn how you can use the five metrics reported in the ESO EMS Index and EMS Index: Mid-Year Update to better understand your EMS agency and drive performance improvement. David…

All EMS agencies collect incident and patient data – to stay compliant, ensure protocols are followed, and to report into state and federal agencies. However, collecting data is only the…