EMS

When it comes to protecting the health of your community, the best defense is a good offense, which is why investing in prevention should be a big part of your…

   “Integrating community paramedicine into our community has helped give a voice to people that have historically been marginalized.” James McLaughlin Community Paramedic Director at Ute Pass Regional Health…

We’re excited to announce the launch of our advanced Critical Care functionality within ESO Electronic Health Record (EHR), designed to meet the unique demands of high-acuity healthcare environments. Developed in…

Welcome to this quarter’s product updates. Our customers are at the heart of what we do, which is why it’s incredibly important for us to keep you in the loop…

Ambulance Patient Offload Time (APOT) is a new metric introduced in the 2024 ESO EMS Index that measures the duration from when an ambulance arrives at the hospital to the…

Get Informed. Be Prepared. Stay Ahead.  The ESO Trends Reports give a first glance into the advancements and innovative initiatives that are on track to transform the EMS, Fire Services,…

  “The ability for us to link data from the 9-1-1 call through the hospital visit and post-acute care for the very first time is exciting and will help us…

The EMS industry is bombarded with incredible amounts of information on a regular basis in the form of ePCR reports and dispatch data. While having a large, aggregated patient data…

Our customers are at the heart of what we do, which is why it’s incredibly important for us to keep you in the loop on the exciting changes to come….

ESO kicked off the month of May with its inaugural Safety Week, held from May 6th to May 10th, 2024. The week-long celebration and educational initiative united our organization, emphasizing…

From April 2-5, the top fire services and EMS industry thought leaders and data analysts gathered at Wave 2024 to share what trends they’re forecasting for both fields and how…

Thanks to your continued feedback and dedication to helping us improve ESO products, we have so many highlights to share from Q1.  Additionally, we are excited to give you a…

Inequities in healthcare are well-documented and prevalent throughout history. In order to combat them, we first need to recognize where they exist, and data is a powerful tool in doing…

In a perfect world, every patient seeking medical services would be given equal care and treatment regardless of their background. However, in reality, that’s not always the case. Gender, race,…

Happy New Year! As 2024 begins, there are many things we are looking forward to in the new year, including a quickly approaching Wave 2024 featuring ESO Training Academy, as…

Just as important as EMS clinicians’ and firefighters’ physical health, is the protection of their mental health. According to the Ruderman White Paper on Firefighter mental health and wellness, the…

In listening to feedback from our users and customers, we’ve recognized that many of you want to stay in the loop on ESO product improvements. Our intent is to provide…

While lights and sirens have always been synonymous with ambulances, there’s been more and more research highlighting their potential risks outweighing their time-saving benefits. Due to this, the National EMS…

ESO Insights–our cutting-edge reporting tool designed for fire, EMS, and hospital organizations–technology usage, enhance emergency response times, and ultimately shape better patient outcomes. Watch the video to hear from ESO…

In both fire and EMS services, response time is obviously a crucial part to a successful resolution of an incident. However, it’s just one of a few different factors to…

In the fast-paced world of EMS, precision, efficiency, and collaboration are paramount. To achieve these goals, EMS agencies nationwide are embracing NEMSIS (National Emergency Medical Services Information System) 3.5 compliance…

With ESO Logistics Management software, you can increase efficiency through smarter workflows and automating time-consuming tasks, while decreasing spending by optimizing your inventory and equipment. This is your platform for…

Streamline your entire operation by tracking processes, inventory, and equipment all in one place with ESO’s integrated logistics management solution. The benefits of ESO Logistics Management Combine three of ESO’s…

In 2022, 80% of all fires reported took place on residential properties. Since these fires accounted for the vast majority of fire calls and a total estimated property loss of…

LGBTQIA individuals face significant levels of health inequalities and disparities – and are at a higher risk for traumatic events and injuries resulting in hospitalization than cisgender individuals, regardless of…

In early 2023, we aggregated data from over 4,527,591 calls received by 1,461 fire departments nationally in 2022, using this data to track shifts in collective incident types and compare…

The Chambers County EMS team faced an all too common but expensive problem – a lack of visibility into their inventory led them to an oversupply of expired materials and…

In the fast-paced and challenging field of emergency medical services, provider well-being often takes a backseat to the urgent needs of those they serve. However, recognizing the importance of EMS…

With ESO’s Asset Management, you can ensure you make the most out of your expensive equipment with everything from maintenance reminders, user-friendly checklists, lifetime recordkeeping, and more. Do you want…

With a job as important as theirs, your team deserves to have everything they need for a successful patient outcome. With ESO Inventory, you can ensure they’re stocked and ready…

Stop tasks from slipping through the cracks by keeping track of your day-to-day operations, maintenance, and equipment checks in one secure, digital location. Think your organization can benefit from ESO…

Understand the big-picture performance of EMS agencies across the United States as outlined in the 2023 ESO EMS Index. Based on data from more than 2,500 agencies and departments across…

What happens when rural EMS agencies are empowered with rural-relevant, actionable performance benchmarks? This document is an overview of a collaborative project with the Center for Rural Health at the…

With 2022 behind us, what does the new year have in store for the EMS providers? We asked our subject matter experts their thoughts and dove into the data to…

Last week, we launched the 2022 ESO Trauma Index – the annual research to facilitate industry conversations, set benchmarks, and compare hospital and trauma systems’ performance with peers. Created from…

Building on more than a decade of annual conferences, Wave 2023 is shaping up to be one of our most exciting events to date. Hosted in the heart of Austin,…

Quality Improvement projects can make a big impact in your EMS agency operations, helping processes run more efficiently, lightening the load on your providers, and even promoting more positive patient…

Wearable health trackers have become a widely accepted technology integrated into many Americans’ lives. No longer just simple step trackers, today’s wearables can track a wide range of health metrics…

Understand the big-picture performance of EMS agencies across the United States as outlined in the 2022 ESO EMS Index. Based on data from more than 2,000 agencies and departments across…

For EMS agencies, managing assets can not only improve operational efficiencies and budget use, but can also improve mission readiness and outcomes during incidents. Maintaining a more accurate understanding of…

The global health crisis of the last two years has pushed healthcare providers to look for creative ways to continue caring for a large number of sick patients while easing…

If your fire department or EMS agency is still holding on to the old-school, paper-based ways of tracking incidents, equipment checks, supply levels, and even personnel records, the good news…

In an information-rich age, data are constantly flowing to and from devices, towers, and satellites. While it can seem overwhelming at times, data are a valuable tool in the hands…

Once the clock struck midnight, our team rubbed our magical ESO crystal ball to see what would happen with EMS in 2022. Not really, but it sounds cool, right? As…

The concept of Post-Traumatic Stress Syndrome, or PTSD, is not a new concept today; most of us associate it with combat veterans or someone who has experienced an extreme negative…

Back in 2010, when the first ESO Wave conference took place, we never envisioned what it would it would become. From a gathering of 100 attendees in a small hotel,…

This eBook, in partnership with EMS1, presents strategies to provide for high-quality operations, while minimizing resource use by leveraging technology. Learn how lean conceptualizing can revamp medication, standard medical consumables…

Completing patient care reports (PCRs) during your shift can seem like a tedious task, but it is essential to the operations of an EMS agency. A thorough and accurate PCR…

To first responders on the ground every day, it’s no secret that the United States has – for decades now – been experiencing a healthcare crisis when it comes to…

In an increasingly connected world, technology is making response for prehospital care faster and more efficient than ever. Today’s computer-aided dispatch (CAD) technologies offer greater situational awareness, smarter use of…

Many health emergencies require fast medical intervention, but certain incidents are particularly affected by the rate of response. ST-elevation myocardial infarction (STEMI) is a health crisis for which survival rates…

As we gear up for the rest of year, where do you stand? Understanding the big-picture performance of EMS agencies across the United States allows us all to improve community…

One of the noticeable changes coming out of the global COVID-19 pandemic has been an increased opportunity for employees to work from home, and more virtual resources available for a…

In its recent annual report, the American Heart Association (AHA) noted that out-of-hospital cardiac arrest (OHCA) continues to be a common and deadly problem in the U.S. Of the more…

Accurate patient data is arguably the most valuable tool a medic has at his or her disposal. It not only informs immediate treatment decisions, but it shows what is –…

The world is experiencing another surge in COVID-19 cases, with the highly contagious Delta variant becoming the dominant strain in the U.S. Healthcare providers can prepare for this new surge…

It’s never been easier to manage and receive training on essential workplace technology than with ESO On-Demand Learning (ODL). Our online catalog includes interactive courses, recorded virtual training and access…

Make it as easy as possible for your staff to master ESO’s extensive software suite, and your managers to oversee training, by giving them access to online ESO training. Not…

Selecting the ideal software to help your agency manage your EMS supply inventory can be tricky. Taking the time to review your needs and how each software product might fulfill…

The most effective way to maintain consistently optimal stock levels of EMS supplies is to use a par level range as your high (max stock) and low (reorder point) for…

Shock is a common and life-threatening medical emergency that many EMTs encounter during their careers; estimates suggest more than 1.2 million ED visits a year are for patients in shock….

For millions of Americans, a trip the ED may be one of the only ways to receive medical care, whether their condition is truly an “emergency” or not. Populations like…

As providers and payers continue to look for ways to drive down the cost of health care, more and more focus turns to telehealth and telemedicine – basically, the use…

Recent events have drawn attention to misconduct by law enforcement and improper use of various restraint mechanisms. This dynamic and thought-provoking session will discuss the legal liability and the untoward…

The conversation about ketamine in the prehospital setting has been elevated to the national level. How is ketamine being used by EMS? This infographic highlights prehospital ketamine use, outcomes, and…

See how to take control of your EMS inventory, improve efficiency, and gain practical supply insights. In this recorded webinar, you will discover how ESO Inventory gives you access to:…

At what cost are we losing EMS professionals to burnout and turnover? And what can we do to prevent it? In this on-demand webinar, “Let’s Talk Real Numbers: Combatting EMS…

ESO Health Data Exchange bridges the data gap between EMS and the hospital, with bidirectional data sharing to support operational and quality process needs.

Make sure you have everything you need right when you need it with ESO’s secure, integrated inventory management software. Benefits of ESO Inventory: Stay focused on what matters most with…

Widely used, ketamine is a powerful analgesic and sedative with a favorable safety profile for EMS. Nevertheless, recent media stories have called into question the safe prehospital use of this…

Quality data plays a key role in health care, and drives every decision that a provider makes to improve health outcomes for his or her patient. In the field of…

As technology becomes increasingly critical to EMS agencies, selecting the right ePCR system has a long-term impact on crews and communities. If only there was a how-to guide, with real-world…

Emergency Departments face a real challenge when it comes to an overwhelming amount of paper records and managing critical patient data. From missing CSNs to chasing paper trails, old-fashioned recordkeeping…

When minutes count and situational awareness can mean life and death, data is one of your most valuable tools. See how ESO’s Cloud-based software tools leverage the power of data…

The ability to collect, share, and analyze current data can help first response agencies adapt and adjust in real-time. This can make a real difference in handling the most intense…

Real-world data is key in delivering the best care to your community and protecting your providers. For example, Snohomish County Department of Emergency Management was the first to transfer a…

This 90-minute session looked at research conducted by the people on the ground: paramedics. Since 2019, ESO has been hosting a research and poster symposium at our annual Wave conference….

In one of the strangest and most disruptive years in recent American memory, EMS professionals continued to suit up every day and face the COVID-19 pandemic head on. And just…

Do you find yourself waiting around for a fax machine to deliver critical patient data? Today’s modern Emergency Departments use cutting edge technology – and communications on patient information should…

In critical care situations, minutes can make a difference in patient outcomes. ESO Alerting software allows EMS to communicate with hospitals in real time, helping assemble care teams, prepare labs,…

In this session, we explored ketamine’s various uses and application within the prehospital setting, including within pediatrics, adults with agitation, and for seizures. Plus, we looked at equity and implicit…

Designed by medics for medics, ESO Electronic Health Record (EHR) delivers improvements in efficiency and patient care in multiple areas of EMS operations. From reducing the time it takes to…

Healthcare payers looking to drive down medical care costs in the U.S. have increasingly begun partnering with EMS agencies and other providers to ensure that patients receive the proper treatment…

In the fast-paced and stressful workflow of an Emergency Department, accurate communication is a valuable commodity. A failure in communication between health care professionals can have results ranging from mild…

Most modern EMS agencies have seen the value of using electronic patient records, or ePCRs, to increase efficiencies in their procedures, create more accurate records, and make it easier to…

Modern health care is an information-rich endeavor. Along the entire spectrum of care – from prehospital all the way to discharge and follow-up – patient data is critical in helping…

The role of emergency medical professionals has always been a quick, effective response in high-pressure settings. Being able to perform in stressful situations is a staple characteristic for EMTs and…

Our ESO EMS experts looked at the last year in emergency care to determine what agencies should anticipate in 2021. Download our report to see trends and predictions for EMS…

As communication methods for first responders and prehospital health care professionals continue to modernize – and sharing data digitally becomes more critical than ever – many EMS agencies are taking…

Patient care starts before a patient reaches the hospital doors, but it continues long after as well. Gone are the days of dropping off a patient and never knowing his…

Many commercial companies easily use boxed resource management software such as ADP, Workday, and Paychex for their payroll and scheduling needs. However, EMS agencies need a more customized solution. With…

Just like any business or industry, EMS agencies benefit from regular assessments, QI/QA projects and accurate reporting that allows benchmarking and easily shared metrics. However, the ability to trust these…

If you work in the prehospital and emergency care industry, you’ve been hearing talk about Emergency Triage, Treat, and Transport (ET3) for a while now. This pilot program – facilitated…

Put your data to work for you by utilizing a single software solution that optimizes operations from start to finish. Whether you are collecting data on incidents, managing your personnel,…

Put your data to work for you by utilizing a single software solution that optimizes operations from start to finish. Whether you are collecting data on incidents, managing your personnel,…

You may have used several record management systems over your career, so what makes ESO tools stand apart? Experienced health professionals agree that the reporting capabilities coupled with the configurable,…

As the U.S. continues to wage war on the COVID-19 virus across a wide range of demographic populations, the medical community is beginning to develop a more concrete understanding of…

Digital information is the key to modern life; with the pervasive nature of smart phones and device, the Cloud, and city-wide wireless networks, information is at our finger tips, 24…

ESO is honored to support partners nationwide in the upcoming Emergency Triage, Treat, and Transport (ET3) pilot program and looks forward to serving participating agencies on January 1, 2021. We…