Better Outcomes Start with Better Data

Data changes everything. Our solutions transform disconnected information into mission-critical intelligence, fueling better coordination, smarter decisions, and safer outcomes for fire departments, dispatch and EMS agencies, emergency departments, trauma systems, and more.

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Solutions For

EMS

When speed and accuracy matter, go beyond the traditional ePCR and dispatch technology with next-generation products for EMS agencies.

Simplify EMS Reporting

Solutions For

Fire

From inspections to decon and compliance to data entry, fire departments can save time and improve reporting with intuitive fire software.

Modernize Fire Management

Solutions For

Hospital

Receive and share EMS data in real time, and use Registry insights to improve care, efficiency, and outcomes.

Connect Care Systems

Solutions For

Government

Governmental and regional agencies can access critical information from EMS, Fire Service, and Patient Registry to drive quality improvement.

Strengthen Public Safety

A whole-picture partner, grounded in industry experience.

Trusted by agencies worldwide, ESO is the only software and data company purpose-built by and for emergency responders and medical professionals. Our solutions are designed and tested in the field to succeed in yours.

Learn about ESO

Blake Boyd Fire and Emergency Services Analyst

“With a platform that’s intuitive in the field and powerful behind the scenes – and a team that listens and builds with departments in mind – ESO is helping agencies get ready for what’s next.”

Tom Jenkins Senior Advisor

“ESO’s integration with NERIS is a model for how vendors should support the fire service.”

James Ivy Regional EMS & Transport Service Line Manager

“I’ve never been a fan of AI narratives because they usually lack key information. ESO’s Auto-Generated Narrative is the best auto-generated narrative tool I’ve seen. It helps crew members who struggle with documentation produce a quality narrative that our billing staff can release as a clean claim.”

Roberta Kopolovits Registry Supervisor

“HDE is a no-brainer [for registry teams]. The monetary factor comes back to you 10-fold when your employees are less stressed, able to spend more time coding and analyzing the data, and you see your compliance metrics continually improve.”

KaLinda Evans, RN Trauma Program Manager

“It’s not just about compliance—it’s about care. ESO helps us make better decisions for our patients.”

Kathleen Adelgais, MD, MPH, FAAP, FAEMS Emergency Medicine Director Colorado EMS for Children Program

“The ability to open a chart and see EMS documentation in real time is a game changer for our Emergency Department management. We can see the time of interventions, the patient’s response, and the details in the care. All this paints an important picture of the patient prior to our evaluation and is a key component of functioning in a system of healthcare.”

Andy Poulson EMS Lieutenant

“I've worked with over 200 software platforms in my 25 years in the technology and fire service business, and I can confidently say the customer support from the ESO team is top-notch. No matter what challenges I throw at them, the techs find a way to make it work. Their dedication and expertise truly stand out.”

Dana Dalbey Assistant Chief

“When we were in the market for a new EHR product, ESO stood out in the market because they offered everything that we were looking for. We were looking for a total package. We wanted to incorporate our electronic health record, our PM or managing our personnel records, as well as our fire incidents.”

Tim Bode, MD Chief Medical Officer

“This [ESO] partnership benefits patients, EMS crews, and our hospital providers alike. It was crucial for us to make this tool available to all agencies who bring patients to our facilities, regardless of their existing technology partnerships, because we understand how vital this data sharing is for improving patient outcomes.”

Case Studies

Benchmark to best practices

Are you at, above, or below these benchmarks? Find out here.

Get the 2025 Fire Index Get the 2025 EMS Index Get the 2024 Trauma Index

Goodbye NFIRS. Hello NERIS. Are you ready?

ESO is fully prepared to help with your migration to NERIS, starting with accessible, digestible, and actionable information at your fingertips.

Prepare for NERIS

Join the brightest in the industry.

This year, the entire emergency response ecosystem comes together – EMS, fire, hospitals, and government – for four action-packed days that will shape the future of health and safety outcomes.

Data on a mission

The information you document delivers more than patient safety and compliance. Your work turns EMS, Fire, Hospital, and Government data into insights for better outcomes. See how shared data from the emergency response ecosystem are driving real-world change.

Explore our Research + Data